/* ============================================================
   PHILIP NEEVE PLUMBING & HEATING
   Design inspired by Construktion V2
   ============================================================ */

@import url('https://fonts.googleapis.com/css2?family=Sora:wght@300;400;500;600;700;800&display=swap');

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

html { font-size: 16px; scroll-behavior: smooth; }

body {
  font-family: 'Sora', sans-serif;
  color: #111111;
  background: #ffffff;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

/* ---- Variables ---- */
:root {
  --black: #111111;
  --white: #ffffff;
  --gray-bg: #f7f6f2;
  --border: #e5e5e0;
  --muted: #777777;
  --pill: 50px;
  --max: 1200px;
}

a { color: inherit; text-decoration: none; }
img { display: block; max-width: 100%; }
ul { list-style: none; }


/* ============================
   NAVIGATION
   ============================ */
.nav {
  position: sticky;
  top: 0;
  z-index: 200;
  background: var(--black);
  height: 120px;
  display: flex;
  align-items: center;
  padding: 0 50px;
}

.nav-inner {
  width: 100%;
  max-width: var(--max);
  margin: 0 auto;
  display: grid;
  grid-template-columns: auto 1fr auto;
  align-items: center;
  gap: 2rem;
}

/* Logo */
.nav-logo { display: flex; align-items: center; }
.logo-img { height: 62px; width: auto; }
.logo-dark-mode  { display: block; }
.logo-light-mode { display: none; }

/* Links */
.nav-links {
  display: flex;
  justify-content: center;
  gap: 2.5rem;
}

.nav-links a {
  color: rgba(255,255,255,0.65);
  font-size: 0.88rem;
  font-weight: 400;
  letter-spacing: 0.01em;
  transition: color 0.2s;
}
.nav-links a:hover,
.nav-links a.active { color: #fff; }

/* Right side */
.nav-right {
  display: flex;
  align-items: center;
  gap: 1.5rem;
}

.nav-phone {
  color: rgba(255,255,255,0.55);
  font-size: 0.82rem;
  white-space: nowrap;
}
.nav-phone a { color: rgba(255,255,255,0.75); }
.nav-phone a:hover { color: #fff; }

/* Hamburger */
.nav-toggle {
  display: none;
  flex-direction: column;
  gap: 5px;
  cursor: pointer;
  background: none;
  border: none;
  padding: 4px;
  margin-left: auto;
}
.nav-toggle span {
  display: block;
  width: 24px;
  height: 2px;
  background: #fff;
  border-radius: 2px;
  transition: all 0.3s;
}

/* Mobile overlay */
.nav-mobile {
  display: none;
  position: fixed;
  inset: 0;
  background: var(--black);
  z-index: 199;
  padding: 100px 40px 40px;
  flex-direction: column;
}
.nav-mobile.open { display: flex; }
.nav-mobile a {
  color: #fff;
  font-size: 1.6rem;
  font-weight: 700;
  padding: 18px 0;
  border-bottom: 1px solid rgba(255,255,255,0.1);
}
.nav-mobile-close {
  position: absolute;
  top: 22px;
  right: 28px;
  font-size: 1.8rem;
  color: #fff;
  cursor: pointer;
  background: none;
  border: none;
  font-family: inherit;
  line-height: 1;
}


/* ============================
   BUTTONS
   ============================ */

/* Primary: white bg + dark text — use on dark backgrounds */
.btn-primary {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  background: #fff;
  color: #111;
  border: 2px solid #fff;
  border-radius: var(--pill);
  padding: 0.65rem 1.5rem;
  font-family: inherit;
  font-size: 0.875rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.2s, color 0.2s;
  white-space: nowrap;
}
.btn-primary:hover { background: transparent; color: #fff; }

/* Ghost on dark */
.btn-ghost-light {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  background: transparent;
  color: rgba(255,255,255,0.85);
  border: 2px solid rgba(255,255,255,0.35);
  border-radius: var(--pill);
  padding: 0.65rem 1.5rem;
  font-family: inherit;
  font-size: 0.875rem;
  font-weight: 600;
  cursor: pointer;
  transition: border-color 0.2s, color 0.2s;
  white-space: nowrap;
}
.btn-ghost-light:hover { border-color: #fff; color: #fff; }

/* Dark: dark bg + white text — use on light backgrounds */
.btn-dark {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  background: #111;
  color: #fff;
  border: 2px solid #111;
  border-radius: var(--pill);
  padding: 0.7rem 1.6rem;
  font-family: inherit;
  font-size: 0.875rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.2s, color 0.2s;
  white-space: nowrap;
}
.btn-dark:hover { background: transparent; color: #111; }

/* Ghost on light */
.btn-ghost-dark {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  background: transparent;
  color: #111;
  border: 2px solid #111;
  border-radius: var(--pill);
  padding: 0.7rem 1.6rem;
  font-family: inherit;
  font-size: 0.875rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.2s, color 0.2s;
  white-space: nowrap;
}
.btn-ghost-dark:hover { background: #111; color: #fff; }

/* Circle arrow button */
.btn-circle {
  width: 88px;
  height: 88px;
  border-radius: 50%;
  border: 2px solid rgba(255,255,255,0.3);
  background: transparent;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: border-color 0.25s, background 0.25s;
  flex-shrink: 0;
  color: #fff;
}
.btn-circle:hover { border-color: #fff; background: rgba(255,255,255,0.08); }
.btn-circle svg { width: 26px; height: 26px; }


/* ============================
   HERO (HOME)
   ============================ */
.hero {
  background: var(--black);
  padding: 72px 50px 0;
}

.hero-top {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 3rem;
  align-items: flex-end;
  padding-bottom: 56px;
}

.hero-headline {
  font-size: clamp(2.8rem, 5.2vw, 5rem);
  font-weight: 700;
  line-height: 1.04;
  color: #fff;
  letter-spacing: -0.025em;
}

.hero-headline .hl-dash {
  display: inline-block;
  width: 70px;
  height: 3px;
  background: #fff;
  vertical-align: middle;
  margin-left: 14px;
  margin-bottom: 10px;
}

.hero-right {
  display: flex;
  flex-direction: column;
  justify-content: flex-end;
  gap: 1.8rem;
}

.hero-desc {
  color: rgba(255,255,255,0.6);
  font-size: 0.95rem;
  font-weight: 300;
  line-height: 1.75;
  max-width: 380px;
}

.hero-btns {
  display: flex;
  gap: 1rem;
  flex-wrap: wrap;
}

.hero-image {
  margin-left: 14%;
  height: 460px;
  overflow: hidden;
}

.hero-image img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}


/* ============================
   STATS BAR
   ============================ */
.stats-section {
  background: #fff;
  padding: 72px 50px;
  border-bottom: 1px solid var(--border);
}

.stats-inner {
  max-width: var(--max);
  margin: 0 auto;
  display: grid;
  grid-template-columns: 260px repeat(4, 1fr);
  align-items: center;
  gap: 2rem;
}

.stats-label {
  font-size: 2rem;
  font-weight: 700;
  line-height: 1.1;
  letter-spacing: -0.025em;
}

.stat-num {
  font-size: 3rem;
  font-weight: 700;
  letter-spacing: -0.04em;
  line-height: 1;
}

.stat-num sup {
  font-size: 1.4rem;
  font-weight: 700;
  vertical-align: super;
}

.stat-desc {
  font-size: 0.82rem;
  color: var(--muted);
  margin-top: 6px;
  font-weight: 400;
}


/* ============================
   SERVICES GRID
   ============================ */
.services-section {
  background: #fff;
  padding: 96px 50px;
}

.section-center-head {
  text-align: center;
  max-width: 640px;
  margin: 0 auto 64px;
}

.section-center-head h2 {
  font-size: clamp(2rem, 3.2vw, 3rem);
  font-weight: 700;
  letter-spacing: -0.025em;
  line-height: 1.12;
}

.section-center-head p {
  color: var(--muted);
  font-size: 0.9rem;
  margin-top: 12px;
  line-height: 1.7;
}

.services-grid {
  max-width: var(--max);
  margin: 0 auto;
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  border-top: 1px solid var(--border);
  border-left: 1px solid var(--border);
}

.svc-card {
  padding: 44px 34px;
  border-right: 1px solid var(--border);
  border-bottom: 1px solid var(--border);
  text-align: center;
  display: flex;
  flex-direction: column;
  align-items: center;
}

.svc-icon {
  width: 48px;
  height: 48px;
  margin-bottom: 20px;
  color: #111;
}

.svc-title {
  font-size: 1rem;
  font-weight: 700;
  margin-bottom: 10px;
  letter-spacing: -0.01em;
}

.svc-desc {
  font-size: 0.85rem;
  color: var(--muted);
  line-height: 1.7;
  flex-grow: 1;
}

.svc-link {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 0.82rem;
  font-weight: 600;
  color: #111;
  margin-top: 20px;
  letter-spacing: 0.01em;
}
.svc-link:hover { text-decoration: underline; }

.services-section-cta {
  display: flex;
  justify-content: center;
  gap: 1rem;
  margin-top: 56px;
}


/* ============================
   ABOUT FEATURE (split)
   ============================ */
.about-split {
  display: grid;
  grid-template-columns: 1fr 1fr;
  background: var(--gray-bg);
  min-height: 580px;
}

.about-split-text {
  padding: 96px 60px;
  display: flex;
  flex-direction: column;
  justify-content: center;
  gap: 1.6rem;
}

.about-split-text h2 {
  font-size: clamp(1.8rem, 2.8vw, 2.8rem);
  font-weight: 700;
  letter-spacing: -0.025em;
  line-height: 1.12;
}

.about-split-text p {
  font-size: 0.88rem;
  color: var(--muted);
  line-height: 1.8;
  max-width: 400px;
}

.about-split-btns {
  display: flex;
  gap: 1rem;
  flex-wrap: wrap;
  margin-top: 0.4rem;
}

.about-split-img {
  overflow: hidden;
}

.about-split-img img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}


/* ============================
   REVIEWS
   ============================ */
.reviews-section {
  background: #fff;
  padding: 96px 50px;
}

.reviews-section .section-center-head {
  margin-bottom: 56px;
}

.reviews-grid {
  max-width: var(--max);
  margin: 0 auto;
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  border-top: 1px solid var(--border);
  border-left: 1px solid var(--border);
}

.review-card {
  padding: 40px 32px;
  border-right: 1px solid var(--border);
  border-bottom: 1px solid var(--border);
}

.review-stars {
  font-size: 0.9rem;
  letter-spacing: 0.12em;
  margin-bottom: 16px;
}

.review-text {
  font-size: 0.875rem;
  color: #444;
  line-height: 1.75;
  margin-bottom: 24px;
}

.review-author { font-size: 0.875rem; font-weight: 700; }
.review-location { font-size: 0.78rem; color: var(--muted); margin-top: 2px; }


/* ============================
   AREAS SERVED
   ============================ */
.areas-section {
  background: var(--gray-bg);
  padding: 80px 50px;
}

.areas-inner {
  max-width: var(--max);
  margin: 0 auto;
  display: grid;
  grid-template-columns: 280px 1fr;
  gap: 4rem;
  align-items: start;
}

.areas-heading {
  font-size: 2rem;
  font-weight: 700;
  letter-spacing: -0.025em;
  line-height: 1.1;
  position: sticky;
  top: 100px;
}

.areas-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  border-top: 1px solid var(--border);
  border-left: 1px solid var(--border);
}

.area-item {
  padding: 16px 20px;
  border-right: 1px solid var(--border);
  border-bottom: 1px solid var(--border);
  font-size: 0.875rem;
  font-weight: 500;
}


/* ============================
   CTA BANNER
   ============================ */
.cta-banner {
  margin: 0 50px 64px;
  background: var(--black);
  border-radius: 8px;
  padding: 80px 70px;
  display: grid;
  grid-template-columns: 1fr auto;
  align-items: center;
  gap: 2rem;
}

.cta-banner-heading {
  font-size: clamp(2rem, 3.2vw, 3.4rem);
  font-weight: 700;
  color: #fff;
  letter-spacing: -0.025em;
  line-height: 1.08;
  margin-bottom: 18px;
}

.cta-banner-body {
  color: rgba(255,255,255,0.55);
  font-size: 0.875rem;
  line-height: 1.75;
  max-width: 520px;
  margin-bottom: 26px;
}

.cta-banner-contacts {
  display: flex;
  align-items: center;
  gap: 2rem;
  color: rgba(255,255,255,0.5);
  font-size: 0.82rem;
}

.cta-banner-contacts a { color: rgba(255,255,255,0.8); }
.cta-banner-contacts a:hover { color: #fff; }

.cta-banner-contacts span {
  display: flex;
  align-items: center;
  gap: 6px;
}


/* ============================
   FOOTER
   ============================ */
footer {
  background: #fff;
  border-top: 1px solid var(--border);
  padding: 72px 50px 40px;
}

.footer-top {
  display: grid;
  grid-template-columns: 2fr 1fr 1fr 1fr;
  gap: 3rem;
  padding-bottom: 56px;
  border-bottom: 1px solid var(--border);
}

.footer-brand p {
  font-size: 0.85rem;
  color: var(--muted);
  line-height: 1.75;
  margin-top: 16px;
  max-width: 280px;
}

.footer-logo-light { display: block; height: 54px; width: auto; }
.footer-logo-dark  { display: none; }

.footer-col-head {
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  margin-bottom: 20px;
}

.footer-col-links {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.footer-col-links a {
  font-size: 0.875rem;
  color: var(--muted);
  transition: color 0.2s;
}
.footer-col-links a:hover { color: #111; }

.footer-bottom {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding-top: 28px;
  font-size: 0.78rem;
  color: var(--muted);
}


/* ============================
   PAGE HERO (inner pages)
   ============================ */
.page-hero {
  background: var(--black);
  padding: 80px 50px 96px;
}

.page-hero-eyebrow {
  font-size: 0.7rem;
  font-weight: 700;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: rgba(255,255,255,0.4);
  margin-bottom: 20px;
}

.page-hero h1 {
  font-size: clamp(2.5rem, 4.5vw, 4.2rem);
  font-weight: 700;
  color: #fff;
  letter-spacing: -0.025em;
  line-height: 1.06;
  max-width: 700px;
}

.page-hero-desc {
  color: rgba(255,255,255,0.55);
  font-size: 0.95rem;
  line-height: 1.75;
  max-width: 480px;
  margin-top: 18px;
}


/* ============================
   EMERGENCY BANNER
   ============================ */
.emergency-banner {
  background: #180000;
  border-left: 4px solid #cc2200;
  padding: 20px 50px;
  display: flex;
  align-items: center;
  gap: 12px;
}

.emergency-banner strong { color: #ff4433; font-size: 0.9rem; }
.emergency-banner span  { color: rgba(255,255,255,0.75); font-size: 0.875rem; }
.emergency-banner a     { color: #ff6655; font-weight: 700; }
.emergency-banner a:hover { text-decoration: underline; }


/* ============================
   SERVICE RULED LIST
   ============================ */
.services-list-section {
  padding: 80px 50px;
  max-width: calc(var(--max) + 100px);
  margin: 0 auto;
}

.section-label {
  font-size: 0.7rem;
  font-weight: 700;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--muted);
  margin-bottom: 40px;
  display: flex;
  align-items: center;
  gap: 10px;
}

.section-label::before {
  content: '';
  width: 28px;
  height: 2px;
  background: var(--muted);
  flex-shrink: 0;
}

.service-ruled {
  display: grid;
  grid-template-columns: 64px 1fr auto;
  align-items: start;
  padding: 32px 0;
  border-bottom: 1px solid var(--border);
  gap: 2rem;
}
.service-ruled:first-of-type { border-top: 1px solid var(--border); }

.service-num {
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--muted);
  letter-spacing: 0.05em;
  padding-top: 3px;
}

.service-ruled-title {
  font-size: 1.05rem;
  font-weight: 700;
  margin-bottom: 8px;
  letter-spacing: -0.01em;
}

.service-ruled-desc {
  font-size: 0.85rem;
  color: var(--muted);
  line-height: 1.7;
}

.service-arrow {
  font-size: 1.2rem;
  color: #bbb;
  padding-top: 3px;
}


/* ============================
   ABOUT PAGE
   ============================ */
.about-story {
  padding: 96px 50px;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 80px;
  align-items: center;
  max-width: calc(var(--max) + 100px);
  margin: 0 auto;
}

.about-story h2 {
  font-size: clamp(1.8rem, 2.8vw, 2.6rem);
  font-weight: 700;
  letter-spacing: -0.025em;
  line-height: 1.12;
  margin-bottom: 20px;
}

.about-story p {
  font-size: 0.88rem;
  color: var(--muted);
  line-height: 1.8;
  margin-bottom: 16px;
}

.about-story-img {
  overflow: hidden;
  height: 480px;
}

.about-story-img img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

/* Values */
.values-section {
  background: var(--gray-bg);
  padding: 80px 50px;
}

.values-section h2 {
  font-size: clamp(1.8rem, 2.5vw, 2.4rem);
  font-weight: 700;
  letter-spacing: -0.025em;
  margin-bottom: 48px;
  max-width: var(--max);
  margin-left: auto;
  margin-right: auto;
}

.values-grid {
  max-width: var(--max);
  margin: 0 auto;
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  border-top: 1px solid var(--border);
  border-left: 1px solid var(--border);
}

.value-card {
  padding: 40px 32px;
  border-right: 1px solid var(--border);
  border-bottom: 1px solid var(--border);
}

.value-icon { font-size: 1.6rem; margin-bottom: 14px; }

.value-title {
  font-size: 1rem;
  font-weight: 700;
  margin-bottom: 10px;
  letter-spacing: -0.01em;
}

.value-desc {
  font-size: 0.85rem;
  color: var(--muted);
  line-height: 1.7;
}

/* Certs */
.certs-section {
  padding: 80px 50px;
  max-width: var(--max);
  margin: 0 auto;
}

.certs-section h2 {
  font-size: 1.8rem;
  font-weight: 700;
  letter-spacing: -0.02em;
  margin-bottom: 40px;
}

.certs-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  border-top: 1px solid var(--border);
  border-left: 1px solid var(--border);
}

.cert-card {
  padding: 30px;
  border-right: 1px solid var(--border);
  border-bottom: 1px solid var(--border);
}

.cert-title { font-weight: 700; font-size: 0.95rem; margin-bottom: 6px; }
.cert-body  { font-size: 0.82rem; color: var(--muted); line-height: 1.6; }


/* ============================
   CONTACT PAGE
   ============================ */
.contact-grid {
  padding: 80px 50px;
  display: grid;
  grid-template-columns: 1fr 1.3fr;
  gap: 80px;
  max-width: calc(var(--max) + 100px);
  margin: 0 auto;
}

.contact-box {
  background: var(--gray-bg);
  padding: 44px;
}

.contact-box h3 {
  font-size: 1.3rem;
  font-weight: 700;
  letter-spacing: -0.02em;
  margin-bottom: 30px;
}

.contact-item { margin-bottom: 24px; }

.contact-item-label {
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--muted);
  margin-bottom: 5px;
}

.contact-item-value { font-size: 0.9rem; }
.contact-item-value a { font-weight: 600; }
.contact-item-value a:hover { text-decoration: underline; }

.map-placeholder {
  background: #e5e5e0;
  height: 200px;
  margin-top: 28px;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--muted);
  font-size: 0.82rem;
}

/* Form */
.form-head h2 {
  font-size: 1.6rem;
  font-weight: 700;
  letter-spacing: -0.02em;
  margin-bottom: 6px;
}

.form-head p {
  font-size: 0.875rem;
  color: var(--muted);
  margin-bottom: 32px;
}

.form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.form-field { display: flex; flex-direction: column; gap: 6px; }
.form-field.full { grid-column: 1 / -1; }

.form-field label {
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--muted);
}

.form-field input,
.form-field select,
.form-field textarea {
  width: 100%;
  padding: 12px 16px;
  border: 1px solid var(--border);
  border-radius: 4px;
  font-family: inherit;
  font-size: 0.88rem;
  background: #fff;
  color: #111;
  outline: none;
  transition: border-color 0.2s;
}

.form-field input:focus,
.form-field select:focus,
.form-field textarea:focus { border-color: #111; }

.form-field textarea { resize: vertical; min-height: 120px; }

.form-consent {
  grid-column: 1 / -1;
  display: flex;
  align-items: flex-start;
  gap: 10px;
  font-size: 0.78rem;
  color: var(--muted);
  line-height: 1.55;
}

.form-submit { grid-column: 1 / -1; margin-top: 8px; }


/* ============================
   FAQ
   ============================ */
.faq-section {
  padding: 80px 50px;
  background: var(--gray-bg);
}

.faq-inner {
  max-width: 780px;
  margin: 0 auto;
}

.faq-inner h2 {
  font-size: clamp(1.8rem, 2.5vw, 2.4rem);
  font-weight: 700;
  letter-spacing: -0.025em;
  margin-bottom: 40px;
}

.faq-item { border-top: 1px solid var(--border); }
.faq-item:last-child { border-bottom: 1px solid var(--border); }

.faq-q {
  width: 100%;
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 20px 0;
  background: none;
  border: none;
  font-family: inherit;
  font-size: 0.95rem;
  font-weight: 600;
  cursor: pointer;
  text-align: left;
  color: #111;
  letter-spacing: -0.01em;
}

.faq-icon {
  font-size: 1.4rem;
  font-weight: 300;
  color: var(--muted);
  transition: transform 0.3s;
  flex-shrink: 0;
  margin-left: 1rem;
}

.faq-a {
  overflow: hidden;
  max-height: 0;
  transition: max-height 0.35s ease;
}

.faq-a p {
  font-size: 0.875rem;
  color: var(--muted);
  line-height: 1.8;
  padding-bottom: 22px;
}

.faq-item.open .faq-a   { max-height: 400px; }
.faq-item.open .faq-icon { transform: rotate(45deg); }


/* ============================
   PROCESS STEPS
   ============================ */
.process-section {
  padding: 80px 50px;
  max-width: calc(var(--max) + 100px);
  margin: 0 auto;
}

.process-section h2 {
  font-size: clamp(1.8rem, 2.5vw, 2.4rem);
  font-weight: 700;
  letter-spacing: -0.025em;
  margin-bottom: 12px;
}

.process-section > p {
  font-size: 0.88rem;
  color: var(--muted);
  margin-bottom: 48px;
}

.process-steps {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  border-top: 1px solid var(--border);
  border-left: 1px solid var(--border);
}

.process-step {
  padding: 36px 28px;
  border-right: 1px solid var(--border);
  border-bottom: 1px solid var(--border);
}

.step-num {
  font-size: 2.5rem;
  font-weight: 800;
  letter-spacing: -0.05em;
  color: #ddd;
  line-height: 1;
  margin-bottom: 16px;
}

.step-title {
  font-size: 0.95rem;
  font-weight: 700;
  margin-bottom: 10px;
}

.step-desc {
  font-size: 0.82rem;
  color: var(--muted);
  line-height: 1.7;
}


/* ============================
   RESPONSIVE
   ============================ */
@media (max-width: 1024px) {
  .nav { padding: 0 32px; }
  .hero { padding: 60px 32px 0; }
  .stats-inner { grid-template-columns: 200px repeat(4, 1fr); }
  .services-section,
  .reviews-section { padding: 72px 32px; }
  .about-split-text { padding: 72px 40px; }
  .cta-banner { margin: 0 32px 48px; padding: 60px 50px; }
  footer { padding: 56px 32px 32px; }
  .contact-grid { padding: 64px 32px; gap: 48px; }
  .faq-section { padding: 64px 32px; }
  .areas-section { padding: 64px 32px; }
  .process-section { padding: 64px 32px; }
}

@media (max-width: 768px) {
  .nav { padding: 0 20px; height: 72px; }
  .nav-links, .nav-phone { display: none; }
  .nav-toggle { display: flex; }
  .nav-inner { grid-template-columns: auto auto; }

  .hero { padding: 48px 20px 0; }
  .hero-top { grid-template-columns: 1fr; gap: 1.5rem; padding-bottom: 36px; }
  .hero-image { margin-left: 0; height: 260px; }

  .stats-section { padding: 56px 20px; }
  .stats-inner { grid-template-columns: 1fr 1fr; }
  .stats-label { grid-column: 1 / -1; margin-bottom: 8px; }

  .services-section { padding: 60px 20px; }
  .services-grid { grid-template-columns: 1fr; }

  .about-split { grid-template-columns: 1fr; }
  .about-split-text { padding: 56px 24px; }
  .about-split-img { height: 300px; }

  .reviews-section { padding: 60px 20px; }
  .reviews-grid { grid-template-columns: 1fr; }

  .areas-section { padding: 60px 20px; }
  .areas-inner { grid-template-columns: 1fr; gap: 2rem; }
  .areas-grid { grid-template-columns: 1fr 1fr; }

  .cta-banner { margin: 0 20px 40px; padding: 48px 28px; grid-template-columns: 1fr; }
  .btn-circle { display: none; }

  footer { padding: 48px 20px 28px; }
  .footer-top { grid-template-columns: 1fr 1fr; gap: 2rem; }
  .footer-bottom { flex-direction: column; gap: 8px; text-align: center; }

  .page-hero { padding: 60px 20px 72px; }
  .emergency-banner { padding: 16px 20px; flex-wrap: wrap; }

  .services-list-section { padding: 56px 20px; }
  .service-ruled { grid-template-columns: 52px 1fr; }
  .service-arrow { display: none; }

  .about-story { grid-template-columns: 1fr; gap: 32px; padding: 60px 20px; }
  .about-story-img { height: 300px; }

  .values-section { padding: 60px 20px; }
  .values-grid { grid-template-columns: 1fr; }

  .certs-section { padding: 60px 20px; }
  .certs-grid { grid-template-columns: 1fr 1fr; }

  .contact-grid { grid-template-columns: 1fr; gap: 40px; padding: 56px 20px; }
  .form-grid { grid-template-columns: 1fr; }

  .faq-section { padding: 60px 20px; }

  .process-section { padding: 60px 20px; }
  .process-steps { grid-template-columns: 1fr 1fr; }
}

@media (max-width: 480px) {
  .footer-top { grid-template-columns: 1fr; }
  .certs-grid { grid-template-columns: 1fr; }
  .process-steps { grid-template-columns: 1fr; }
  .areas-grid { grid-template-columns: 1fr; }
}